If your Xerox printer is offline or Help 1-877-331-5006, first check the connection. Ensure the printer is powered on and connected to the same network as your computer. Restart both the printer and your router. On your computer, go to Control Panel > Devices and Printers, right-click your Xerox printer, and select See what's printing. Click Printer in the top menu and uncheck Use Printer Offline if it's selected. If the issue persists, reinstall the printer drivers from the Xerox website. Updating the printer’s firmware can also help resolve connectivity problems.